Privacy Policy
At Nakuru Pest Control, your privacy matters. This policy outlines how we collect, use, and protect your personal information across our services.
1. Information We Collect
We may gather the following information when you interact with us:
Personal Information
- Full name
- Phone number
- Email address
- Physical address
- Payment details
Service Information
- Service location
- Type of pest issue
- Service notes and history
Website Data
- IP address
- Browser and device info
- Pages visited and time spent
- Location data (non-personal)
2. How We Use Your Information
Your information helps us:
- Deliver pest control services
- Communicate about bookings and follow-ups
- Send reminders or offers (with your consent)
- Improve our services
- Fulfill legal requirements
3. Sharing of Information
We don’t sell or rent your data.
We may share it:
- With trusted staff or technicians for service delivery
- With payment processors during transactions
- When required by law
4. Data Security
We secure your data through:
- Encrypted cloud storage
- Limited staff access
- Regular system backups
While we strive to protect your information, no system is completely immune to risks.
5. Your Rights
You have the right to:
- Access your personal data
- Request updates or corrections
- Ask for data deletion (where applicable)
- Opt out of marketing messages
6. Cookies and Tracking
Our website may use cookies to:
- Enhance functionality
- Analyze visitor behavior
- Personalize your browsing experience
You can manage or disable cookies through your browser settings.
7. Changes to This Policy
We may occasionally update this policy to reflect changes in law or how we operate. Check back regularly for the latest version.
8. Contact Us
If you have any questions about your privacy, contact us:
📞 +254717819204